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Reporting Articles
Articles that cover out of the box reports, configurable sales dashboard, and user scoreboards
20 articles in this collection
Written by
Gabriel Buck,
Nathan Watkins,
and
Chris Arenas
Lead Provider Performance Reports
Marketing Source Summary
Monitor the performance of your lead sources, set goals and track milestones over time
Written by
Nathan Watkins
Updated over a week ago
Marketing Source Monthly Comparison
Understand how your lead sources are performing with the monthly lead source performance report.
Written by
Gabriel Buck
Updated over a week ago
Sales Team and User Performance Reports
RingResponse Call Recording Report
All of your call recordings, grouped on a single page, filtered by user.
Written by
Nathan Watkins
Updated over a week ago
RingResponse User Call Status Report
Maintain coverage on your sales floor by tracking users who are on a call, flagged unavailable, logged out, or on a cool-down.
Written by
Nathan Watkins
Updated over a week ago
RingResponse Call Statistics
Use this report to view detailed statistics on incoming calls, outgoing calls and call transfers across your sales team.
Written by
Nathan Watkins
Updated over a week ago
RingResponse User Statistics Report
Track inbound and outbound call performance per agent by phone number. Track average call duration, answered calls and their close rate.
Written by
Nathan Watkins
Updated over a week ago
RingResponse SMS Statistics
See key insight into the effectiveness of your SMS templates including the number of successful sends, deliverability, and response rates.
Written by
Nathan Watkins
Updated over a week ago
Detailed Performance Report
The Detailed Performance Report indicates both user performance and lead provider performance by user.
Written by
Gabriel Buck
Updated over a week ago
Daily Call Performance Report
Comprehensive sales team production report providing the ability spot areas that need more staffing to respond to leads faster.
Written by
Gabriel Buck
Updated over a week ago
Disposition Leads Report
Report that highlights the number of lead status changes an agent makes over a selected date range.
Written by
Gabriel Buck
Updated over a week ago
Action Activity Report
Breakdown of salesperson disposition activity over the specified date range. This report includes a chart displaying user activity.
Written by
Gabriel Buck
Updated over a week ago
Hourly Performance Snapshot Report
Hourly breakdown of response times for salespeople calling leads and the average lead response time.
Written by
Gabriel Buck
Updated over a week ago
Key Performance Indicator Report
Hourly breakdown Including total number of leads received, leads called, contacted and the average agent overall lead response time.
Written by
Gabriel Buck
Updated over a week ago
Distribution and Lead Reports
Distribution Performance Report
The distribution performance report gives a view of all salespeople and their performance with the leads you provide
Written by
Nathan Watkins
Updated over a week ago
Lead Penetration Rate Report
Written by
Gabriel Buck
Updated over a week ago
Leads Available in a Distribution
Report based on thirty minute intervals that provides total leads that are currently available to be pulled.
Written by
Gabriel Buck
Updated over a week ago
Pull Report by Time
Breakdown of each agents first and last pulls, as well as the total number of pulls for a specific date range.
Written by
Gabriel Buck
Updated over a week ago
Lead Nurture Reports
Email Nurture Report
Understand the performance of your email nurture campaigns in one single report
Written by
Chris Arenas
Updated over a week ago
Custom Reports
Configure Scoreboard Report
Show off your team sales stats with scoreboard reports. Highlight achievement across your organization with stunning sales reports.
Written by
Chris Arenas
Updated over a week ago
Configure Dashboard Report
Show off your team sales stats with dashboard reports. Highlight achievement across your organization with stunning sales reports.
Written by
Chris Arenas
Updated over a week ago