ClickPoint Lead Manager
New Features
Improvements
Updates to the user interface to prevent an edge case of hitting 'Save' twice while creating an appointment, which results in creating a duplicate appointment.
Optimizations to the scaling service used for Windows Containers to make it more intelligent in terms of when to scale up and scale down resources.
Improvements to Queue Processor Count used for Windows Container service.
Lead Distribution/ Rebuild Service is migrated to Windows Containers.
RingResponse
New Features
Ring Through Call Notification which now allow users to accept or decline calls through both the browser and their desktop phone or soft-phone application.
Improvements
Updates to the call widget to prevent a user from accidentally accepting the same call twice.
Improved internal error handling related to accepting inbound calls via the Connect to Agent node.