ClickPoint Lead Manager
- Fixed an issue which prevented a user from transferring an outbound call into an inbound call flow.
- Fixed an issue related to Assigned To filter option not being alphabetized.
- The V1 Leads endpoint will now record a history line item on the Lead Details Screen.
- Five9 Integration - Fixed a bug related to sending percentage field values when adding a new record to Five9.
- Five9 - Style updates related to email notifications denoting when an update to Five9 failed.
- The API endpoint, FetchNextLeadForUserAccount, will be discontinued.
- Voicemail Drops - Added additional validation to prevent uploading unsupported audio file formats.
- Optimizations to prevent a user from conferencing into a call where the lead had already hung up.