ClickPoint Lead Manager


  • Fixed an issue which prevented a user from transferring an outbound call into an inbound call flow. 
  • Fixed an issue related to Assigned To filter option not being alphabetized. 
  • The V1 Leads endpoint will now record a history line item on the Lead Details Screen. 
  • Five9 Integration - Fixed a bug related to sending percentage field values when adding a new record to Five9.


  • Five9 - Style updates related to email notifications denoting when an update to Five9 failed. 


  • The API endpoint, FetchNextLeadForUserAccount, will be discontinued.  



  • Voicemail Drops - Added additional validation to prevent uploading unsupported audio file formats.
  • Optimizations to prevent a user from conferencing into a call where the lead had already hung up.
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