Using RingResponse, a user can utilize a number of different calling methods like Click-to-Dial, Power Dialing or Pull to reach a lead.

Making an Outbound Call

  • After selecting a lead, the Call Lead button displays. 
  • First, RingResponse will dial your phone line configured in My Account
  • On answer, RingResponse will bridge your office line, then conduct an outbound dial using either a local number or designated default number.

Outbound Dialing

Using Local Presence

  • Toggle the Location icon which allows you to enable or disable local presence. Unless directed by your ClickPoint Administrator, leave this feature enabled. 
  • When you conduct an outbound dial, ClickPoint will use a purchased phone number and match to the area code or state of your lead.

Example - Local Presence Disabled

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