Gather Node

How to Use This Node

Gather Settings

Variable Settings

  • Variable Name - The name of the Variable in which key presses are collected. This variable can be used in the nodes Play/Say or Criteria. 
  • Max. Length - The maximum number of key presses that a caller can enter. 
  • Timeout - The length of time which must elapse before moving to the next event in this Call Node.
  • Confirmation Button - The key the user can press to conclude their entry.

Use Cases

  • Gather a value - As an administrator, you may want to ask the caller to key press in value which can then be used to route a call. 

Use Case

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